Mobile Policy

Effective Date: May 20, 2025

At TheDriveCoverage.com, we are deeply committed to protecting your privacy, especially when it comes to your interactions via mobile devices. This Mobile Privacy Policy outlines how we collect, use, protect, and manage information obtained through mobile platforms, including SMS text messaging, mobile web visits, and mobile app interactions (if applicable). By opting into or using our mobile services, you agree to the terms described herein.

1. Scope of This Policy

This Mobile Privacy Policy applies exclusively to personal data and interactions that occur via:

  • Mobile phones and tablets accessing our website

  • SMS text messages exchanged with TheDriveCoverage.com

  • Any mobile applications or mobile-optimized tools we may offer

  • Phone-based inquiries or communication initiated through mobile devices

This Policy supplements our primary Privacy Policy and applies specifically to mobile-related data use.

2. Information We Collect via Mobile

When you interact with TheDriveCoverage.com through mobile devices or messaging services, we may collect specific types of information including, but not limited to:

  • Mobile phone number

  • Time and date of your interactions

  • Message content and frequency

  • Device identifiers (such as mobile device ID or operating system)

  • Approximate location (when required and permitted by you)

  • Browsing behavior on our mobile website

We do not collect or share mobile-specific information unless it is necessary to provide a requested service or unless you have voluntarily opted in.

3. How We Use Mobile Information

Mobile-related data is used exclusively to:

  • Deliver relevant content and services through your mobile device

  • Send transactional updates such as insurance quote information, reminders, or support replies

  • Respond to customer service inquiries initiated via mobile

  • Manage opt-in/opt-out preferences for messaging

  • Monitor and improve mobile service performance and user experience

We do not use mobile information for unrelated marketing purposes or third-party distribution.

4. Mobile Messaging and Communication Terms

If you opt in to receive SMS/text messages from TheDriveCoverage.com, you are consenting to the following:

  • Message Frequency: You will receive a maximum of 5 messages per month

  • Data Charges: Message and data rates may apply depending on your mobile carrier and plan

  • Help Option: Reply HELP at any time to receive assistance

  • Opt-Out Option: You may opt out of mobile communications at any time by replying with any of the following commands: STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

  • Customer Support: For questions or support, email us at info@drivecoverage.com or call us at +123 345 98768

  • Data Sharing: No mobile information will be shared with third parties

Your consent to receive mobile communications is voluntary and may be withdrawn at any time through the above opt-out methods.

5. Your Consent and Opt-In Requirements

We comply fully with the Telephone Consumer Protection Act (TCPA) and applicable mobile privacy standards. You must explicitly opt in before receiving any recurring automated messages. Opt-in may occur through:

  • Completing a form and checking a box consenting to text messages

  • Entering your phone number into a specific opt-in field

  • Sending a designated keyword to a short code or phone number we provide

We maintain logs of all opt-in events, including time stamps, to ensure regulatory compliance.

6. Mobile Data Retention and Storage

Mobile-related information is stored securely and only retained as long as necessary to fulfill its intended purpose. Retention duration may depend on:

  • The nature of your interaction (e.g., quote request, support inquiry)

  • Applicable data retention laws

  • Ongoing customer service requirements

Once data is no longer required, it is deleted or anonymized in a secure manner.

7. Security of Mobile Communications

We employ strong security protocols to safeguard your mobile information, including:

  • End-to-end encryption for sensitive transmissions

  • Limited access to mobile data based on role and function

  • Carrier-compliant message routing through secure aggregators

  • Regular audits and updates to protect against vulnerabilities

While no system is completely infallible, we make every effort to protect your mobile interactions against unauthorized access or misuse.

8. Third-Party Mobile Services

In some cases, we may use trusted third-party platforms to send messages or manage opt-in preferences (e.g., SMS gateway providers). These providers are contractually bound to:

  • Use your data only to facilitate messaging

  • Maintain confidentiality and security

  • Avoid any use or resale of your information

No mobile information will ever be shared with third parties for promotional or marketing purposes.

9. Children’s Mobile Privacy

TheDriveCoverage.com does not knowingly collect mobile-related data from children under the age of 18. If we become aware that a mobile user is underage, we will immediately delete their information and cease communication. If you believe a minor has interacted with our services, please contact us at info@drivecoverage.com.

10. Your Rights and Choices

As a mobile user, you have the right to:

  • Access the mobile data we store about you

  • Correct inaccurate or outdated information

  • Withdraw your mobile consent at any time

  • Request deletion of your mobile data, subject to legal retention exceptions

To exercise your rights, contact us at:

Email: info@drivecoverage.com
Phone: +123 345 98768
Mail: 1234 Insurance Lane, Suite 100, City, State, ZIP Code

We respond to all verified requests within a reasonable timeframe.

11. Policy Changes and Notification

We may update this Mobile Privacy Policy periodically to reflect changes in law, mobile technology, or our practices. When updates occur:

  • The “Effective Date” at the top will be revised

  • We may notify you via mobile message or email if the changes materially affect your rights

  • Your continued use of our mobile services after updates constitutes your acceptance

We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or complaints regarding our Mobile Privacy Policy or your data, please contact us directly:

TheDriveCoverage.com
Email: info@drivecoverage.com
Phone: +123 345 98768
Mailing Address: 1234 Insurance Lane, Suite 100, City, State, ZIP Code

We are committed to maintaining your trust and protecting your mobile privacy.

By opting into mobile communications or using our mobile-accessible services, you acknowledge that you have read and understood this Mobile Privacy Policy.